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Lunch and Learn

The Greater Topsail Area Chamber of Commerce & Tourism is pleased to partner with the Small Business Center of Cape Fear Community College to deliver seminars specific to your business success and growth.  Each seminar features a topic that is important to cultivating business development and expertise. Box lunches are available to purchase through the Chamber by emailing The cost is $10 for Members and $15 for non-members. Lunches must be ordered at least 24 hours prior to the class.


This seminar is designed for small business owners who are open to learning simple, yet effective ways to make massive changes in their business. Come thirsty because this is going to be like "drinking from a fire hose of business knowledge!" You will walk away with a notebook full of action items that you can immediately implement into your business. The content is loaded with fresh information, case studies, and best practices that will empower you to take immediate action on the things that you will learn. Pre-Registration is strongly recommended.

Speaker(s): Reggie Shropshire w/Action Coach



This course is designed to help small business owners put the pieces together. If you have a disjointed strategy or no strategy at all, this course will help you navigate your current marketing plan and enhance it with proven social media strategies. This hands-on workshop will enable attendees to do the following: • Find targeted content that they can share with their audience • Connect all their social media outlet to maximize reach

Speaker(s): Derek Schmidt, Design Loud

Repeat business and customers is the lifeblood of every business. Outstanding customer service is the key. This seminar highlights important customer service practices that business owners can take back to implement in their own business. Learn the secrets to create a Disney-like experience, and success culture in your business. John Formica, an "Ex-Disney Guy", and leading authority in the Hospitality Service Industry, organizational culture and business growth, is "America's Best Customer Service Experience Coach." As a former successful Disney hotel leader, John will share his incredible experience, best practices and proven Disney success strategies to help you create magical experiences for your customers, and keep them coming back for more.

Speaker(s): John Formica

Digital marketing is different from traditional offline marketing, but it is still marketing. Moreover, any marketing program benefits from having all of its parts working together as a whole. Rather than implementing search, social media, mobile, and every other digital marketing tactic individually, what you really need as a small business owner is to know is how to integrate them into a single digital marketing program that builds on each success. Learn how to...

Speaker(s): Derek Schmidt, CEO DesignLoud

Are you struggling to find good employees now that the pandemic is winding down? Have you ever hired a person who seemed so perfect during the interview but wound up being a bust on the job?   Are you tired of having a constant revolving door and turnover of average employees in your business? Are you frustrated by having to spend so much unproductive time baby-sitting your employees and wish they would be more dependable and take the initiative to get the job done right the first time?  Would interviewing potential candidates be easier if you knew the most effective questions to ask?  Have you ever wondered the secrets that the Walt DisneyWorld Resort used to hire 75,000 employees? Ever wonder why other top successful companies always seem to have the best people? In today’s challenging job market...

Speaker(s):  John Formica



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